Frequently asked questions regarding medi8 closing process
Q. How long can I use medi8 adtag?
- Medi8 adtags are available until 30th, June, 2018. After the date, the advertising will not be displayed. Please replace the adtags before the date.
- The dashboard access is available until 31st, March, 2019 to check your revenue.
Q. Can I still register for medi8?
- We will not accept new registrations after 1st, April, 2018.
Q. When is the last payment? Is there anything I should do beforehand?
- The last payment should be [August, 2018].
- Please note that you cannot change the payment information after 31st, July, 2018 and we will process the payment on the account one you have finalized.
- Please check if the payment information is valid.
Q. What if I have not reached to minimum payment amount?
- We will process the payment regardless you reach to the minimum payment (Bank: Japanese bank 3000JPY/ overseas bank 500USD, paypal: 100USD).
- We will process the payment on the account one you have finalized in August, 2018. If the revenue is not enough to cover the transfer fee, we are not going to process the payment.
Q. What if I could not receive the last payment because the payment information was invalid?
- We will reprocess the payment so please let us know through contact form.
- Please note that the reprocess costs the return payment fee and the payment fee and the revenue is not enough to cover the fee, we are not going to process the payment.
- We kindly ask you again to confirm the payment information.
Q. I want to check the report after medi8 closed.
- The dashboard access is available until 31st, March, 2019.
- Please note that you cannot login after the date.
Q.I have questions but I couldn’t find the answer in FAQ page.